Quality and Training Specialist

Full-time6-months Contract Office located in Brisbane, QLDAbout DVConnect DVConnect is a leading provider of evidence-based and trauma-informed services for people impacted by all forms of personal violent crime, including those who use and experience violence in their relationships. Our purpose is to create pathways for a life free from violence and fear.  Quality & Training Specialist Position Overview The Quality and Training Specialist is a key part of a team responsible for the development and maintenance of appropriate clinical practice training and resources. This role entails researching, designing and delivering contemporary training of best-practice programs that are both engaging and trauma-informed for a variety of audiences. The role contributes expertise for building capacity to inform and support continuous improvement and growth for practitioners and service delivery across DVConnect’s services. The role will also design, develop and deliver domestic, family and sexual violence (DFSV)-focused training for external organisations, businesses and stakeholders, via eLearning modules and in-person or virtual workshops.The role will undertake quality reviews, providing constructive feedback to the leadership team that will assist in the identification of training, coaching and mentoring needs for the team. This at times will include giving direct feedback to practitioners especially during onboarding and induction periods. As part of supporting the boarder team in quality and training, case consultation and live supervision, in partnership with service delivery leadership, will also be provided by the Quality and Training Specialist. This role may play a part in the coordination and support of external professional development for all team members. Key Responsibilities Development and implementation of in person, virtual and online training.Onboarding, supporting, and upskilling of practitioners.Delivery of training to external services and organisations in a trauma-informed way that is engaging and challenging.Audit and review of clinical practice (e.g. file note audit, call review, complaint assessment).Scheduling of training in consultation with the broader organisation.Capture, collation and analysis of training and quality activities for reporting and continuous improvement.  Role RequirementsTertiary qualifications in Social Work, Counselling or Psychology with experience in the areas of Clinical Practice or Learning & Development. the areas learning and development or clinical practice. Certificate IV in Training and Assessment, or equivalent would be well regarded or a minimum of professional development in the training space and 1+yr experience in similar role.Well-developed knowledge and analysis of the effects, causes and dynamics of domestic family and sexual violence.Knowledge of relevant legislative framework primarily in Queensland, regarding domestic family and sexual violence and victims of crime.Exceptional and effective interpersonal, communication, presentation and engagement/consultation skills using a range of contemporary engagement practices.Demonstrated ability to work collaboratively with others in a team environment.Passion for making a difference in the lives of individuals and families affected by domestic and family violence.Additional Requirements Ability and willingness to obtain National Police Check and Positive Notice BlueCard prior to commencing employment. Valid driver's license or ID.Right to work in Australia.Willingness to be part of a fun workplace culture!  Remuneration & Benefits SCHADS Leve 5.1 Dependent on qualifications and experience. Superannuation. Salary package up to $15,990 per financial year inc. meal and entertainment allowance.Access to health and wellness resources to nurture your holistic wellbeing. Work with an empowering and supportive team and be part of an inclusive and collaborative work environment. APPLY TODAY! All candidates will be treated on their merits. For more information about the position, please email recruitment@dvconnect.org  Job advertisement closes 30/04/2024 9pm.DVConnect is committed to nurturing a diverse and inclusive culture of opportunity. We welcome applications from Aboriginal and Torres Strait Islander people, those from culturally and linguistically diverse backgrounds, workers of all ages, people with disabilities and people who identify as LGBTIQ.Position Description AUD Brisbane 4000

Quality and Training Specialist

Full-time

6-months Contract

Office located in Brisbane, QLD

About DVConnect 

DVConnect is a leading provider of evidence-based and trauma-informed services for people impacted by all forms of personal violent crime, including those who use and experience violence in their relationships. Our purpose is to create pathways for a life free from violence and fear. 

 

Quality & Training Specialist Position Overview 

The Quality and Training Specialist is a key part of a team responsible for the development and maintenance of appropriate clinical practice training and resources. This role entails researching, designing and delivering contemporary training of best-practice programs that are both engaging and trauma-informed for a variety of audiences. The role contributes expertise for building capacity to inform and support continuous improvement and growth for practitioners and service delivery across DVConnect’s services. The role will also design, develop and deliver domestic, family and sexual violence (DFSV)-focused training for external organisations, businesses and stakeholders, via eLearning modules and in-person or virtual workshops.


The role will undertake quality reviews, providing constructive feedback to the leadership team that will assist in the identification of training, coaching and mentoring needs for the team. This at times will include giving direct feedback to practitioners especially during onboarding and induction periods. As part of supporting the boarder team in quality and training, case consultation and live supervision, in partnership with service delivery leadership, will also be provided by the Quality and Training Specialist. This role may play a part in the coordination and support of external professional development for all team members.

 

Key Responsibilities 

  • Development and implementation of in person, virtual and online training.
  • Onboarding, supporting, and upskilling of practitioners.
  • Delivery of training to external services and organisations in a trauma-informed way that is engaging and challenging.
  • Audit and review of clinical practice (e.g. file note audit, call review, complaint assessment).
  • Scheduling of training in consultation with the broader organisation.
  • Capture, collation and analysis of training and quality activities for reporting and continuous improvement. 

 

Role Requirements

  • Tertiary qualifications in Social Work, Counselling or Psychology with experience in the areas of Clinical Practice or Learning & Development. the areas learning and development or clinical practice. 
  • Certificate IV in Training and Assessment, or equivalent would be well regarded or a minimum of professional development in the training space and 1+yr experience in similar role.
  • Well-developed knowledge and analysis of the effects, causes and dynamics of domestic family and sexual violence.
  • Knowledge of relevant legislative framework primarily in Queensland, regarding domestic family and sexual violence and victims of crime.
  • Exceptional and effective interpersonal, communication, presentation and engagement/consultation skills using a range of contemporary engagement practices.
  • Demonstrated ability to work collaboratively with others in a team environment.
  • Passion for making a difference in the lives of individuals and families affected by domestic and family violence.

Additional Requirements 

  • Ability and willingness to obtain National Police Check and Positive Notice BlueCard prior to commencing employment. 
  • Valid driver's license or ID.
  • Right to work in Australia.
  • Willingness to be part of a fun workplace culture! 

 

Remuneration & Benefits 

  • SCHADS Leve 5.1 Dependent on qualifications and experience. Superannuation. 
  • Salary package up to $15,990 per financial year inc. meal and entertainment allowance.
  • Access to health and wellness resources to nurture your holistic wellbeing. 
  • Work with an empowering and supportive team and be part of an inclusive and collaborative work environment. 

APPLY TODAY! 

All candidates will be treated on their merits. For more information about the position, please email recruitment@dvconnect.org 

 

Job advertisement closes 30/04/2024 9pm.

DVConnect is committed to nurturing a diverse and inclusive culture of opportunity. We welcome applications from Aboriginal and Torres Strait Islander people, those from culturally and linguistically diverse backgrounds, workers of all ages, people with disabilities and people who identify as LGBTIQ.

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